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CE-BE124

Management Skills for Supervisors

Course

Course Details

Institution:Northern Lights College

Length of the program:24-hrs

This course focuses on developing skills to give and receive feedback as a manager. It introduces the principles of coaching which help support the development of team members and in turn drive successful achievement of goals. These principles will connect to productive and respectful conflict resolution skills. The tools and techniques introduced in this course will have you ready to hit the ground running and implement them into your daily work as a manager. This course will also explore best practices for effective communication in your workplace. Determine what you need from others and what they need from you to ensure open, honest, and productive communication. Students will develop their own management “voice” with an inter/intrapersonal action plan. One of the keys for success as a manager of people is to understand the dynamics of effective and collaborative teams. Explore the role of team members and the characteristics of successful teams while you develop an action plan for dealing with poorly/low non-functioning teams.

Programs and courses are subject to change without notice.