COMM050, HRMN045, COMM081, CDEV038

Customer Service Excellence Micro-credential

Program

Course Details

Institute:Royal Roads University

Length of the program:96 hours

From understanding the customer journey to mastering communication skills, handling challenging situations, and fostering a customer-centric culture, this micro-credential covers it all. By the end, you'll be equipped to not only meet but exceed customer expectations, driving loyalty, repeat business, and positive word-of-mouth.

Programs and courses are subject to change without notice.